Please review our FAQs below and don't hesitate to contact us if you have any additional questions.
Are you factory?

Yes, we are a professional manufacturer focusing on wine cellar climate control and we are professional air treatment solution provider. We already have more than 20 years air treatment solution experience.

Do you accept OEM or ODM?

Yes,we do. Thenow has a professional R&D team,OEM or ODM orders are welcome here.

What about the payment item?

30%TT deposit, balance paid before delivery -- amount > USD10,000   
100%TT deposit -- amount < USD10,000.

What is the lead time?

Normally 30 days,but depends on the goods,for some our standard units,we always prepare stock and fast delivery is available.

What is the minimum order quantity (MOQ)?
1 piece.
Where is the Shipping Port?

Shanghai port or others as your request.

What is the Warranty ?

The cooling unit provided by our company is guaranteed for one year and the fan is guaranteed for two years and the compressor for three years from the date of arrival. During the warranty period, any defects due to workmanship or materials, we guarantee to repair or replace the machine free of charge. (the machine due to the use of dust ,corrosive liquid and other non-machine quality reasons for damage is not covered by the warranty.)